Your Custom Creation

Overture · Ring customization

Start with your stone, choose your setting, then review your ring. Available choices include stone type, shape, carat size, colour or intensity where applicable, setting style, metal and ring size. Some styles also offer separate side-stone choices. Earrings, bracelets and necklaces are future additions, not currently available custom products.

The 3D model helps you explore your choices. Final stone availability, specifications, certification, price and production details must be confirmed for your actual order. It is not an exact rendering of a specific provider’s stone.

Oeuvra · Bespoke design

1. Initial consultation

   Pay US$100 to begin. It is refundable until you accept the first draft and proceed to refinement, and is credited toward your product.

2. First draft

   Our team develops your first draft. Review the concept and the written total price before deciding to proceed.

3. Design refinement

   Accept the first draft and top up to 50% of the full price, including your US$100 credit. The entire 50% deposit then becomes non-refundable, subject to applicable law.

4. Final approval & balance

   Approve the final design and pay the remaining 50%, not the full price again. This payment is non-refundable, subject to applicable law.

5. Production & delivery

   After full payment, your approved piece enters production and delivery. Follow atelier updates here; carrier tracking will be added later.

How the payments add up

Your initial US$100 is credited toward the agreed total, not added on top. After accepting the first draft, you pay enough to bring total payments to 50%. After final design approval, you pay only the remaining balance—not the full price again. For a US$2,000 total, the payments are US$100, US$900 and US$1,000.

Read the Oeuvra Payment, Design & Refund Terms for when payments become non-refundable, the initial-refund process and your legal protections. Approval of a draft, quote and final design are separate decisions.

Follow your creation

After the initial payment is confirmed, your Oeuvra project appears in My Account. Follow the current stage, team notes and available payment or refund actions there. Production and delivery dates must be confirmed by the team; automated carrier tracking is a planned addition, not a live promise.